Mobilising our efforts

Shutterstock image under licence for SIGMA's homepage box dedicated to coronavirus-related output

Supporting public administrations during the Coronavirus (COVID-19) crisis

SIGMA partner administrations have to find effective responses to the pandemic crisis to continue functioning and delivering political and administrative decisions and public services for citizens, while also protecting the people who make the machinery work.

Principles of Public Administration


A framework for good public administration

The Principles were first developed in 2014 to set out in practice what a well-functioning public administration looks like. Initially targeted at EU candidate countries and potential candidates, a version of the Principles has been developed for European Neighbourhood countries.

News & Events

New WEBER podcast series on public administration reform, 28 September 2020 news item

New WeBER podcast series on public administration reform

The Head of the SIGMA Programme was the guest of the first episode of the WeBER podcast series ‘European talks’, which focused on the transformative effects of the COVID-19 crisis on public administrations, the reality of public administration reform in the Western Balkans, the importance of external monitoring and the role of civil society in this regard.

Image for the SIGMA webinar news item on e-recruitment in the civil service, organised on 21 July 2020

E-recruitment in the civil service

On 21 July 2020, SIGMA held a virtual workshop for all ENP and IPA administrations, which focussed on the good practices and challenges in implementing e-recruitment. The workshop was an occasion to discuss in detail good practices from Albania, Belgium and Lithuania.

Launch of Government at a Glance: Western Balkans

“The Government at a Glance: Western Balkans” was launched on July 8th, 2020, presenting new comparisons on key public governance indicators across the region and to OECD and EU countries, and convening ministers to reflect on the key takeaways from the publication, what lessons to draw for COVID-19 crisis management and future reform efforts post-COVID 19.

SIGMA and ReSPA public administration awards initiative in the Western Balkan region news item 30 June 2020

Awarding public governance initiatives in the Western Balkans in the context of coronavirus (COVID-19)

SIGMA and the Regional School of Public Administration (ReSPA) have initiated the Public Administration Awards to recognise successful governance initiatives in the Western Balkan region. The 2020 Awards will focus on successful responses to address the coronavirus (COVID-19) crisis in order to identify, recognise and learn from inspiring practices in the region.

Conference for ENP South region administrations on reopening public services after the coronavirus (COVID-19) pandemic

On 10 June 2020, SIGMA organised a virtual conference with participants from ENP South administrations to exchange on their reopening experience after the pandemic. Detailed government guidelines ensure the safety of civil servants returning to work and of users entering premises to obtain services in person. Discussion on common challenges and innovations in HRM will continue.