SIGMA at a glance

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Reforming public administrations

Support for Improvement in Governance and Management has been working with partner public administrations on strengthening their public governance systems and capacities since 1992.

Principles of Public Administration


A framework for good public administration

The Principles were first developed in 2014 to set out in practice what a well-functioning public administration looks like. Initially targeted at EU candidate countries and potential candidates, a version of the Principles has been developed for European Neighbourhood countries.

News & Events

Conference for IPA region administrations on human resource management during the pandemic

SIGMA organised a virtual conference with participants from administrations in the Western Balkans and Turkey to exchange experience of HR management during the pandemic. The expansion of telework and flexible working protect civil servants while ensuring the continuity of the public service. Discussion of common challenges (on-line recruitment, return to offices) will continue.

Public procurement rules during the COVID–19 crisis

The paper analyses the basics of application of the procurement rules for the needs of combating the corona virus outbreak in the light of the EU public procurement directives and GPA, and gives a short overview of some examples from the EU Member States.

News item Shutterstock image for SIGMA's civil service roundtable held on 26 March 2020

Limits of political influence on top managers

SIGMA held a virtual conference on senior civil service with international experts and the European Commission on 26 March. The discussions addressed several key topics related to the selection, appointment and end of service of top managers. The debate contributed to better understanding of realistic expectations for policies and practices in SIGMA partner countries.

Image for the SIGMA news item April 2020 on the Jordanian Civil Service Bureau guide relative to remote public sector work during the COVID-19 crisis.

SIGMA-supported guidance in Jordan during the COVID-19 crisis

Public sector work must continue during the COVID-19 crisis. In cooperation with SIGMA, the Jordanian Civil Service Bureau launches a guide on teleworking for public sector employees in ministries and government departments.

Support to Government of Kosovo in restructuring of ministries and agencies, SIGMA news item of 19 March 2020

Support to restructuring of ministries and agencies

At the request of Prime Minister Kurti and EU Special Representative Apostolova, SIGMA travelled to Pristina to support the Deputy Prime Minister in reducing the number of ministries from 21 to 15. A rapid assessment was done of the preparedness of ministries and the complexities of the mergers. Next, SIGMA will advise the centre of government and individual line ministries.