This report provides a regional perspective on the state of play in public administrations in the Western Balkans based on comprehensive assessments carried out in 2024 by SIGMA in Albania, Bosnia and Herzegovina, Kosovo*, Montenegro, the Republic of North Macedonia and Serbia. It covers the six thematic areas of the Principles of Public Administration (strategy, policy development and co-ordination, public service and human resource management, organisation, accountability and oversight, service delivery and digitalisation, and public financial management) and provides comparisons in indicator values and overall trends across the region.
Public Administration in the Western Balkans 2024
Regional Overview of Assessments against the Principles of Public Administration
Abstract
* This designation is without prejudice to positions on status, and is in line with United Nations Security Council Resolution 1244/99 and the Advisory Opinion of the International Court of Justice on Kosovo’s declaration of independence.