Presentation of the results of the first National Survey of Public Servants in Jordan

SIGMA presented the results of the first National Survey of Public Servants in Jordan, in an event organised under the patronage of H.E. Dr. Jaafar Abdulfattah Hassan - Prime Minister of the Hashemite Kingdom of Jordan and attended by high level officials, including ministers and secretaries general.

The survey was designed and implemented by SIGMA, in co-operation with the Service and Public Administration Commission in Jordan. It generated responses from more than 40 000 public servants. 

This exercise marks an important step in Jordan’s public administration reform efforts. For the first time, decision‑makers have access to a comprehensive picture of the experiences, motivations and challenges faced by public servants across the country; which is comparable with similar international public servants’ surveys. This survey is an important tool that will contribute to evidence-informed improvements of HR practices.

Discover what the event is about.

• Speech by H.E. the Minister of State for Public Sector Development, Engineer Badriya Al-Belbisi.
• Speech by H.E. the President of the Service and Public Administration Authority, Engineer Fayez Al-Nahar.
• Presentation of the results of the Survey by H.E. the Secretary General of the Service and Public Administration Authority, Mr. Yasser Al-Nsour.

Panel discussion:

• Overview of the First national survey of public servants in Jordan
  Mr. José Diaz, Senior Policy Advisor, SIGMA Programme.

• Questionnaire, sampling and implementation of the survey
  Dr. Waleed Al-Khatib, Assistant Director of the Center for Strategic Studies - Director of the Field Surveys and Surveys Department.

• Interpretation of results and actions to improve managerial practices
  Prof. Jan Meyer-Sahling, SIGMA Expert, Head of Research Team, University of Nottingham.

• Key performance indicators based on administrative data
  Mr. Amer Al-Hossami, Director of the Directorate of Human Resources Planning and Management.

Moderator: Eng. Hamza Arabiyat, Director of Organizational Structures Development.