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These writings are made available by Sigma staff in the framework of the Sigma Programme and its activities.
Improving Customer Orientation through Service Charters (Czech Ministry of Interior/Sigma, January 2007)
Improving Policy Instruments through Impact Assessment (Sigma Paper No. 31, 2001)
Improving the Quality of Laws and Regulations: Economic, Legal and Managerial Techniques (1994); French
Incorporating Environmental Considerations into Procurement (Policy Brief No 13, 2011)
Incorporating Social Considerations into Procurement (Policy Brief No 14, 2011)
Internal Control Systems Report: Volumes I-III (Sigma, 13 May 2004)
Internationalisation of Policy-making (Sigma Paper No. 6, 1996); French
A wider selection of publications can be found in our website library or by country, or you may go to the Directorate for Public Governance and Territorial Development (Gov) homepage.
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